Welcome to Survey Diem! Know Your Rights.

Thank you for your interest in Survey Diem!

It’s 2025, and everyone in the market research industry seems to agree on the following:  

1.       We need to make the experience better for panel survey participants.

2.       We need to be able to guarantee that all respondents for consumer surveys are real consumers in that market so our client gets a representative sample.

We built Survey Diem from the ground up to focus on these two things. We ID-verify every panelist at the time of registration and ban VPN access to make sure all panel members are in the US. We are also always thinking of how to improve members’ experiences. We hope ours are among the highest paying surveys, and we seek to create as many opportunities for you to participate in paid research studies as possible while balancing data quality considerations.

When it comes to the survey-taking experience, we fully support the Insights Association’s Participant Bill of Rights. While these are not legal protections, they serve as important industry standards that guide how panel companies like Survey Diem protect and show respect for their members’ interests. In fact, we like the standards so much, we have pasted them below and added comments to make it clear how we support each one. For more information, visit the Insights Association’s Participant Bill of Rights webpage or email us at info@surveydiem.com.

Research Participant Bill of Rights

As a participant in a market research study, we believe you have the following rights:

1. I have the right to know the research study's general purpose, what I will do, how often, and for how long.

When a survey becomes available to you in the Survey Diem app, we will always tell you how long we believe the survey will take, on average, to complete, and we will always tell you how much the reward is for completing the survey. For additional information, you may contact info@surveydiem.com, though we cannot tell you in advance what the survey is about. Many surveys include screening questions to make sure you are in the target population for the project.

2. I have the right to communication that is easy to read and understand.

We hope all documentation we provide on this website and in our app is clear and easy to understand. We always welcome feedback!

3. I have the right to know how to contact the company that invited me to the research study. 

When you use our app, the company inviting you to the study is Survey Diem. You can always reach us at info@surveydiem.com. As for the company paying for the survey (i.e., who the data is for), that information must often remain confidential.  

4. I have the right to be free from harassment or intimidation to join or continue in a research study. 

We will never harass or intimidate you into taking a survey. When you are invited to participate in a survey, we simply make the link available to you to complete in the app. It is 100% up to you whether you participate in the survey before the opportunity expires. You will always know exactly what the reward is for completing the survey.

5. I have the right to know how I can leave a study at any time.

Leaving a study is easy in the Survey Diem app. Just close the app or navigate back to the home screen. If you start a survey but do not complete it, you will not receive the incentive. If you start the survey and are disqualified by the screening questions, you will receive 10 points, equivalent to $0.10.

6. I have the right to request that my personal information be removed from the database of the company that invited me to the study and to not be contacted again.

You can delete your Survey Diem account and all of your data at any time by going to Settings in the app and selecting “Delete Account.” Only active panel members and app wait list members are contacted by Survey Diem.

7. I have the right to be treated with dignity and respect before, during, and after the research study.

Absolutely. If you experience any issues with a survey’s content or your survey-taking experience, let us know at info@surveydiem.com. We treat our panel members and clients with dignity and respect at all times. We want you to always have the best experience.

8. I have the right to be in a study that is free from discrimination. This includes race, ethnicity, sexual orientation, gender identity, disability, age, national origin, religion, or status as a protected veteran.

If you experience any issues with a survey’s content or your survey-taking experience, let us know at info@surveydiem.com.

9. I have the right to know if reasonable accommodations are available for persons with disabilities.

You may always inquire about survey accommodations by contacting us at info@surveydiem.com.

10. I have the right to know if I will receive an incentive for my time, in what form, its value, how, and when I will receive it. 

When a survey is posted to the app, we will tell you what the incentive amount is for completing the survey. You will receive credit in “points” for completing a survey (or being screened out) as soon as you complete the survey. You may transfer your points to PayPal dollars at any time you wish. Note that if Survey Diem’s client contests the validity of your survey response, your incentive points may be deducted.  

11. I have the right to not be sold anything or asked for money as part of a research study.

Survey Diem’s surveys are only intended to learn your consumer insights. You should never be asked for money or to purchase a product or service as part of any survey you complete in the Survey Diem app. If you feel this right has been violated, please let us know immediately.

12. I have the right to be told about any risks that might happen as a result of participating in research.

Survey Diem will always work with our clients to ensure that appropriate warnings are provided during a survey if we (Survey Diem and the client) believe there is a risk of harm to you in answering our market research questions. Generally, however, we do not allow survey questions that present this type of risk, and you can never be identified personally as a respondent and tied to your survey data unless you explicitly agree to discuss your responses with a client.

13. I have the right to confidentially share my experience in the research study with the company that invited me to the research study.

You have an opportunity to rate every Survey Diem survey at the completion of a survey. Your ratings are always kept confidential by Survey Diem and are used only to improve the experience of participants in future surveys.

14. I have the right to request and receive the privacy policy of the company that invited me to the study.

Survey Diem’s privacy policy is always available at surveydiem.com/privacy-policy.

15. I have the right to know if a data breach exposed my personal information. This is governed by the state law where the company that invited me to the study is based.

Survey Diem will inform all members affected by a data breach immediately in accordance with our member Terms and Conditions.

16. I have the right to ask for and receive a printed or electronic copy of these rights.

You can download the latest version of the Insight Association’s Participant Bill of Rights here. Survey Diem can also print and mail a copy to you at your request. Just let us know at info@surveydiem.com.

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